IMPORTANT: The NJ moratorium against utility shutoffs (gas, water, electric) expires on March 15, 2022.Are you behind on your utility bills? Utility companies are offering assistance programs and payment plans. Customers who are behind should contact their utilities as soon as possible and enroll in a Deferred Payment Arrangement (DPA) and apply for payment assistance to avoid an interruption of their utility service. Many more customers are now eligible for energy assistance programs that have been expanded with increased income limits.
Apply for State energy assistance: Visit
nj211.org (
https://www.nj211.org/utility-assistance-programs) or dial 2-1-1.
Enroll in a PSE&G Deferred Payment Arrangement (DPA)If you are a PSE&G customer, visit:
pseg.com/helpnow.
COVID-19 has inflicted financial hardship on many of PSE&G’s customers and left them struggling to pay bills. Today, twice as many customers are seriously behind on their bills than before the pandemic. Visit
pseg.com/myaccount; or call 800-357-2262. When asked, “What would you like help with today?” say, “Payment arrangement.”
Find an affiliate agency that helps people apply for utility relief programs in your county: Visit
pseg.com/HelpNow for PSE&G Customer Service Centers with customer advocates from affiliate agencies. Or visit
nj211.org (
https://www.nj211.org/utility-assistance-programs) or dial 2-1-1.
Below are the State’s energy assistance brochure, and the NJ BPU’s fall flyer (in English and Spanish).
The income limits for these utility assistance programs have been temporarily raised as of October 1, 2021 so more families can access assistance they need. For example, a household of four with income at or below $106,000 per year can qualify for monthly credits and energy debt forgiveness through the Universal Service Fund (USF) program. Please read these documents for more details.